2018-07-21 
Talia Homepage » Support Center » Knowledgebase » How do I configure my browser to trust SSL certificates signed by Talia CA?
 How do I configure my browser to trust SSL certificates signed by Talia CA?
Solution All Silverserve.com servers have certificates signed by Thawte, a leading global SSL certificate authority.  All major browsers will trust these certificates.

However, some internal Talia web servers may use certificates signed only by Talia CA, our own SSL certificate authority.  To trust these SSL certificates, first download the Talia CA root certificate.  Then follow the instructions your browser.

Firefox

  1. Press the Firefox button or select the "Edit" menu.
  2. Select "Preferences".
  3. Select "Advanced", then the "Encryption" tab.
  4. Select the "View Certificates" button.  The Certificate Manager will open to the "Authorities" tab.
  5. Select "Import", and choose the Talia CA certificate you downloaded.
  6. The message "You have been asked to trust a new Certificate Authority (CA)." is displayed.
  7. Choose to "Trust this CA to identify web sites", and press "OK".
  8. Press "OK" to close the Certificate Manager.
  9. Press "Close" to close Preferences.

Internet Explorer

  1. From the "Tools" menu, select "Internet Options".
  2. Select the "Content" tab.
  3. Select the "Certificates" button.  The Certificates window options.
  4. Select the "Trusted Root Certificates Authorities" tab.
  5. Select the "Import..." button.
  6. Select "Next", the "Choose".
  7. Change the file type to "All Files", then select the Talia CA certificate you downloaded.
  8. Select "Next", the "Next" again.
  9. Select "Finish".  The message "You are about to install a certificate from a certification authority (CA) claiming to represent: Talia CA ... Do you want to install this certificate?"
  10. Select "Yes".  The message "The import was successful" is displayed.
  11. Select "Close" to close the Certificates Window.
  12. Select "OK" to close Internet Options.


Article Details
Article ID: 151
Created On: 2009-11-06 10:02 +0000

 This answer was helpful  This answer was not helpful

 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Search
 Article Options
Home | Register | Submit a Ticket | Knowledgebase | News | Downloads
Language:

Help Desk Software By Kayako SupportSuite v3.50.05

« Go back to Talia homepage